I. Adriant and F. Novalianti, “Mengukur Kinerja Pengiriman Pelumas (Oli) Dengan Pendekatan Balanced Scorcard Method Di Divisi Contract Logistik PT. POS logistik Indonesia”, JURNAL MANAJEMEN LOGISTIK DAN TRANSPORTASI, vol. 4, no. 1, pp. 1–25, Feb. 2018.